Frequently Asked Questions2026-02-15T23:24:19+10:00

Frequently Asked Questions

How does funeral live-streaming work?2026-03-05T03:16:08+10:00

Our funeral live streams are filmed using a high-quality camera in a discreet location and streamed via the internet. This is only accessible to people who have been given a personalised link to the event by the family of the deceased. You can contact your funeral director to request the personalised link.

Can you cater to my religion?2026-03-05T03:16:26+10:00

Our crematorium can accommodate services for all religions and faiths. Families can choose to hold a ceremony in our chapels, with the option of having clergy, celebrants, or other representatives lead the service according to their traditions.

We can also assist with incorporating readings, rituals, or personal touches to ensure the service reflects the beliefs and wishes of your loved one. Our goal is to provide a respectful and welcoming venue where families can gather to honour and remember their loved one.

Do you offer a funeral catering service?2026-03-05T04:03:00+10:00

Yes, our facilities include an on-site catering facility. Families can choose from a full-room or half-room setup, and catering can be arranged to accommodate dietary requirements.

How much does a funeral cost?2026-03-05T04:03:17+10:00

In Australia, the average cost of a funeral is between $4,000 and $15,000. Financing a funeral can be a worry for many, but it’s possible to arrange a funeral on almost any budget. The price you pay usually depends on what elements you choose, including headstones, catering, flowers, order of service sheets, death notices and much more.

Do you provide natural or green burials?2026-03-05T04:05:10+10:00

As our facilities do not include a cemetery, we do not offer traditional natural or green burials. However, we can accommodate biodegradable urns that allow your loved one to return to the earth.

For families interested in natural burial options, nearby cemeteries, such as Alberton Cemetery, just a short drive away – offer dedicated natural burial services.

How do I choose a memorial plot?2026-03-05T04:06:13+10:00

To choose a memorial plot, you can walk through the gardens with a team member who will show you available locations and explain the different memorial options. This allows you to see the settings in person and select a plot that feels right for your family.

How long does it take to plan a funeral?2026-03-05T04:06:35+10:00

The time it takes to arrange a funeral can vary depending on the circumstances. If a funeral has been pre-planned, arrangements can sometimes be completed in as little as a week. Simple services are generally quicker to organise, while more personalised services or unexpected deaths may take longer.

A funeral director can guide you through the process, helping to manage the necessary arrangements and paperwork. While exact timeframes cannot be guaranteed, having clear guidance and support can make the planning process easier and less stressful for families.

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